Montenegro Estate

Privacy

Privacy Policy

Montenegro Estate respects your privacy and protects personal data received through the website, contact forms, WhatsApp, Telegram, email and other communication channels.

This policy explains what data we may process, why we use it, how we protect it and how you can contact us about privacy matters.

1. Data we may collect

  • Name, phone number, email address and message text submitted through forms or messengers.
  • Information about the property you are interested in, including budget, location, deal type and property type.
  • Property information provided by owners or their representatives, including descriptions, photos, location, price and ownership contacts.
  • Technical data such as IP address, browser, device type, language, pages viewed, visit time, traffic source and cookie data.

2. How we use data

  • To respond to requests and communicate with potential buyers, tenants, owners and partners.
  • To prepare property selections, arrange viewings and support sale, purchase or rental communication.
  • To improve the website, protect it from misuse and keep internal business records.
  • To comply with legal obligations where they apply.

3. Legal basis

We process personal data based on your consent, our legitimate interest in operating the real estate service, the need to respond to your request or legal obligations that may apply.

4. Sharing data

We do not sell personal data. Data may be shared only where necessary to handle a request, arrange a viewing, prepare a transaction or operate the website.

  • Montenegro Estate team members and authorised representatives.
  • Property owners, buyers, tenants or their representatives, only to the extent required for communication or a transaction.
  • Notaries, lawyers, translators, banks, public authorities and other professionals involved in a transaction.
  • Technical providers for hosting, database, file storage, analytics, email, security, automation and communication tools.

5. Third-party services and AI tools

The website may use third-party services for hosting, database storage, forms, analytics, security, email, WhatsApp, Telegram and similar functions. Internal administrative tools may use automatic translation or text preparation features for property descriptions.

We aim to limit data transfer to what is necessary for the relevant function.

6. Cookies

The website uses necessary cookies for basic operation. Functional, analytical or marketing cookies are used only where they are enabled and where consent is required by applicable law.

More information is available on the Cookies page.

7. Storage and security

We keep personal data only as long as necessary for the purposes for which it was collected, including request processing, communication, transaction support, legal obligations and protection of legitimate interests.

We use reasonable technical and organisational measures, including HTTPS, restricted admin access and protected environment variables. No internet transmission or electronic storage method can be guaranteed as absolutely secure.

8. Your rights

  • Request access to your personal data.
  • Request correction or deletion of data.
  • Restrict or object to processing where applicable.
  • Withdraw consent where processing is based on consent.
  • Contact the competent data protection authority if required.

9. Contact

Montenegro Estate, Tivat, Montenegro. Email: montenegro.estate.aleksandr@gmail.com.